York Barbell prides itself on fast and efficient lead times. Orders will usually ship within 3 business days once an order is placed. Tracking will become available and emailed to you once the item ships from York Barbell in York, PA. Customers can expect general lead times of receiving product within 7 business days.
Methods of Shipping
Purchases shipping ground will be delivered to the customer’s front door unless otherwise specified. PO boxes will not be able to receive shipments.
Purchases shipping freight will require an appointment set up by the York Barbell’s carrier 24 hours prior to delivery and will include lift gate services to drop ship items to your curb side.
STS Warranty
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5 years: Frame
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5 years: Bearings / bushings
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1 year: Cables
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90 days: Upholstery (for wear-through and stitching)
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1 year: All other parts
Platforms & Plyometric Boxes Warranty
One year:
Conditional warranty on frame and construction due to defects in material and workmanship only.
90-days: Urethane finish and rubber. No warranty on custom logos.
Note: This warranty does not cover warping, cracking, or other environmental damage. Warranty does not cover damage to the wood or urethane finish caused by equipment (i.e. street shoes without rubber athletic soles; weight plates, bars, benches or other hard objects dropped on the wood portion of the platform).
Iron and Steel Warranty
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1 year: Elite Olympic Competition Bars and York Olympic Training Bars.*
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1 year: Power Bars.***
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1 year: International bars.*
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1 year: Urethane-covered plates.**
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1 year: Rubber-covered plates.**
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1 year: Pro-Style Dumbbells.**
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1 year: Rubber Hex Dumbbells.**
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1 year: Rubber Training Bumper Plates.**
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90 days: Accessory machine handles.**
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1 year: Cast Iron Kettlebells.****
* Warranty covers defects in structural integrity only; does not include bending.
** Covers defects in the structural integrity only. Coatings not warranted.
*** Warranty covers breakage only; does not include bending.
**** Warranty covers defects in structural integrity only; does not include paint
Warranty does not cover power bars used for Olympic style lifting movements. Only Elite Olympic Competition and Olympic Training Bars should be used for Olympic-lifting movements. Warranty does not cover coating (urethane, rubber, chrome, or paint).
1 year warranty for medicine balls and slam balls. **Warranty against failure does not cover any ball which has been damaged due to negligent or faulty use, or alteration by the user. Negligent use includes slamming balls on uneven or abrasive surfaces.**
Returns
York Barbell will accept returns/exchange for unused items in new condition within 30 days of purchase. All items must include original packaging and customers are responsible for the cost of return shipping. Actual refunds/credits will be for the amount of the return item(s) and exclude the cost of original shipping and handling. If product is received not in the original packaging, or has been opened, York Barbell may apply a 25% restocking fee. If the product is received by York Barbell with missing parts, or is damaged, York Barbell may apply up to a 50% restocking fee. York Barbell reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.
If the product does not match what you ordered, please notify Essential Home Gym Equipment within 7 days. Failure to do so may void this return policy.
Closeout item sales are final. No returns or exchanges.